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Privacy Policy
Last updated: February 7, 2024 
Effective date: February 7, 2024 
At China Global Television Network (together, “CGTN” or “we”, “us”, or “our”),it is important to us that your personal data is protected at all times. Therefore, we have established CGTN's Privacy Policy in accordance with the provisions of the General Data Protection Regulation (GDPR) of the European Union, the California Consumer Privacy Act (CCPA), the Personal Information Protection Law (PIPL) of the People's Republic of China, and other laws and regulations, and using security measures to protect your personal data.
This Privacy Policy applies to CGTN English channels https://www.cgtn.com/ , the data collection and processing implemented, and the use of our related products and services.
Our Privacy Policy covers how we process and access your data when you log in and use our services worldwide.
If you are under 18 years of age, please do not provide any personal data without the permission of a parent or legal guardian. (If you are in Thailand, Singapore, Indonesia, etc., we consider users under the age of 21 to be children.)
This Privacy Policy may be modified in order to accommodate current laws and regulations in effect. Modifications will be notified by means of an online posting for the latest version currently in effect.
We are aware of the importance of personal data to you and will treat your personal data with care. We strive to create and maintain a trusting relationship with you and to protect your personal data by adhering to the following principles: lawfulness, fairness, transparency, purpose limitation, minimum necessary, accuracy, integrity and confidentiality, consistency of rights and responsibilities, and security. At the same time, we are committed to taking appropriate security measures to fully protect your personal data in accordance with proven industry security standards.
Before using CGTN products and services and submitting your personal data, please read this Privacy Policy carefully and make sure that you fully understand and agree to it before using it, and that you are fully aware of and understand the meaning of its contents and the corresponding legal consequences. By signing, or clicking "read", "agree" or other similar options, and submitting your personal data to us, you are deemed to have accepted this Privacy Policy.
The CGTN products and services described in this Privacy Policy may vary depending on the model, system version, software application version, etc. of the cell phone you are using. The final products and services are subject to the CGTN products and services you use.
In particular, we identify in bold type or other reasonable manner the terms that are (potentially) materially related to your rights and interests, and you should focus on reading them. If you have any questions, comments or suggestions regarding this Privacy Policy, please feel free to contact us through Section IX of this Privacy Policy.
This policy will help you understand the following.
I. How we collect and use your personal data
II. How we provide, disclose and store your personal data
III. How we protect your personal data
IV. Your rights
V. How we process children's personal data
VI. How your personal data is transferred worldwide
VII. The use of cookies and similar technologies
VIII. How to update this policy
IX. How to contact us
I. How we collect and use your personal data
Personal Data: means any data that refers to an identified or identifiable natural person ("Data Subject"). This identifiable natural person can be identified directly or indirectly, in particular by reference to such identifiers as name, ID number, location data, online identification, or by reference to one or more elements of the natural person's physical, physiological, genetic, psychological, economic, cultural or social identity.
Special types of personal data: are personal data that reveal racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, as well as genetic data, biometric data for the purpose of uniquely identifying a natural person, health, sexual life or sexual orientation of a natural person. In this Privacy Policy, the provisions concerning special types of personal data are marked in bold font to draw your special attention to them. In the case of actual collection of special personal data, we will obtain your separate consent.
We collect and use your personal data in compliance with the GDPR, the CCPA and PIPL. We will collect and use your personal data for the purposes described below in this Privacy Policy. We do not perform automated decision-making based on the personal data we collect from you.
Unless otherwise stated in this Privacy Policy or required by law or regulation, when we need to use personal data for purposes other than those set out in this Privacy Policy, we will inform you in advance and ask for your consent through pop-ups, etc. Refusing to agree to this Privacy Policy will not prevent you from using our website, however, doing so may prevent us from recommending news and videos to you. If you use CGTN's services without registering or logging in, we will provide you with browsing-only services in visitor mode. We will only be able to provide you with some of the features in visitor mode, and we will collect your cookies, IP, and device information in order to ensure that the features are available.
i. When you are using CGTN products and services, we will collect your personal data in the following cases.
Function/Scene Type Purpose
Email Subscription Email Collect your email address to verify the validity of your account by sending an email and may use the email address you provide to notify us of products and services offered.
User Registration/ Login Telephone number, Email, nickname, birthday, IP address Collecting your telephone number、 Email for registration, to verify the validity of your account by sending an SMS verification code.
your nickname collected for registration, for the system identification mark of this account, so that the system and other users can accurately distinguish the services provided to you.
Please note that in order to improve the user experience, after you have successfully logged in, we will provide you with a checkbox for your date of birth in the "Your Account" - "Personal Information Edit" page, which you can choose to fill in or not; if you fill in, we will combine your IP address and date of birth to identify whether you are a minor or not. If you fill in the checkbox, we will combine your IP address and date of birth to identify whether you are a minor.
In order to improve your experience, we will provide a third-party platform for website login, but we will not obtain any of your personal information through the third-party Apple account/Google account/Facebook account/X account/WeChat account, and any authorizations and consents you have given based on the previous version of the Privacy Policy will not be changed in any way.
User Comments Comment content, like data, favorite data, share data, IP Address, Interest words, Browsing history . To collect your user comment content, like data, favorite data, share data, IP Address, interest words, browsing history, to measure and improve our products and services and to create a personalized experience for you.
If you are a user in mainland China, in accordance with the requirements of relevant laws and regulations, we will display your IP address when you post a comment, so that the public can monitor for the public interest.
Website operation, operation and maintenance cookies, views, click-through rates Cookies data is collected in order to estimate the number of visitors on our website and the pages that users visit. Views, click-through rates is then used to improve the website and its content. To ensure the stability and accuracy of our statistical analysis services and to continuously optimize our services.
2. In addition, when you contact us via e-mail, we collect the following types of personal data.
(1) Nickname
(2) e-mail address
(3) IP address
(4) Other data that you may disclose in your emails
We do not collect special kinds of personal data about you, such as data about your race, political opinions, religion, unless you voluntarily provide it to us.
3. The purposes and types of personal data we may collect from you when you visit the CGTN website or when you are not registered to log in to the CGTN website and agree to our privacy policy.
(1) We collect your data in order to satisfy your use of CGTN to access, share, retrieve, jump, copy, fill out forms, and other products or services. Specific scenarios include, the following.
  • Providing you with updated data on the services used.
  • Responding to your requests via forms on our website and applications.
  • Push notifications, alert data to you.
  • Data analysis and statistical studies implemented for the purpose of updating and optimizing the order of our website or understanding our website users, research and analysis of our content and services.
  • We collect data for data security reasons and to ensure the stability and reliability of our systems, as well as to protect them from possible external attacks.
(2) With your consent, certain data may be collected through cookies or similar technical means (such as IP address, connection and browser data, location data.) as a result of your behavior on the Site.
(3) We may collect data about you, including but not limited to
  • Web logs
    • ① Site search content input content and search results
    • ② IP address
    • ③ Language used
    • ④ Date and time of access to the service
    • ⑤ Cookie (see detailed data in the Cookie Policy)
  • Device or application data: such as that provided by the mobile device you are using, your browser, or other programs used to access CGTN.
    • ① Configuration data
    • ② Device version number
  • Location data: When you turn on the device location function and use the services provided based on location, we use various data for location after obtaining your consent.
    • ① IP address
    • ② and other sensor data that can provide location data
  • In order to provide you with better services and improve your user experience, CGTN may also record.
    • ① Operating system version number
4. When you use the product through mobile devices (non-APP), we may call your acceleration sensor, orientation sensor, gravity sensor permissions, detect the screen direction change, video playback horizontal firm screen switch heart. Through your sensor information (individual sensor information is not personal information) to provide you with the corresponding business functions. Please be aware that individual device sensor information does not involve any person's location information and cannot be combined with other information to identify an individual.
ii. We will not obtain your authorized consent for the collection and use of your data in the following cases.
1. With the performance of obligations or duties under the laws and regulations
2. Directly related to national security, national defense security
3. Directly related to public safety, public health, and significant public interests
4. Directly related to criminal investigation, prosecution, trial and execution of judgments, etc.
5. For the purpose of safeguarding the life, property and other significant legitimate rights and interests of the data subject or other individuals but for which it is difficult to obtain their authorized consent
6. Where the personal data involved are disclosed to the public by the data subject himself/herself
7. Necessary for the conclusion and performance of a contract at the request of the data subject
8. Where the personal data is collected from lawful public disclosures, such as lawful news reports, government data disclosure and other sources
9. Necessary to maintain the safe and stable operation of the products or services provided, such as the detection and disposal of product or service failures
10. Necessary to carry out statistical or academic research in the public interest and to take specific measures to protect the rights and interests of data subjects.
11. Other circumstances specified by laws and administrative regulations.
II. How we provide, disclose and store your personal data
i. Provision
We will not provide your personal data to any company, organization or individual, except for the following.
1. Provided under the condition of obtaining separate consent. After obtaining your separate consent, we will provide your personal data to other parties.
2. In the event of a merger, acquisition or bankruptcy or liquidation involving the provision of personal data to the successor of the company's rights and obligations, we will separately inform you of the situation and request that the new company or organization holding your personal data continue to be bound by this privacy policy, or we will require the company or organization to seek your authorized consent again.
ii. Disclosure
We will only disclose your personal data if
1. When it is necessary for our business and after obtaining your consent.
2. Disclosure based on law: We may disclose your personal data when compelled to do so by law, legal proceedings, litigation or government authorities.
iii.Storage
1. We store all personal data we collect on our servers in accordance with legal and regulatory requirements. At the same time, we store the personal data we collect securely in accordance with laws and regulations and the most advanced network security practices.
2.We will only store personal data for as long as is necessary to achieve the purposes of processing or to fulfil our contractual or legal obligations. No longer than is necessary for the processing of personal data will be stored, unless a longer period is required by law, regulation or procedural purposes. However, it will be stored for a longer period of time when the technical and organizational measures required by law are met and when it is processed only for purposes of public interest, scientific or historical research and for statistical purposes.
3. After the expiration of the retention period, your personal data will be deleted from the system or anonymized.
4. For countries with localized storage requirements, we will actively communicate with your country or region to achieve localized storage together.
III. How we protect your personal data
i. We have used security measures and organizational measures that meet industry standards to protect the personal data you provide from unauthorized access, public disclosure, use, modification, damage or loss. We have passed the China Network Security Level Protection (Level 3) classification and have established a good coordination and communication mechanism with regulatory agencies and third-party testing and evaluation institutions to timely resist and deal with various information security threats and provide comprehensive protection for your information security. We use encryption technology to ensure data confidentiality; we use trusted protection mechanisms to prevent malicious attacks on data; we deploy access control mechanisms to ensure that only authorized personnel can access personal data. We establish a dedicated privacy compliance organization and management system for employees, suppliers, etc. We hold regular security and privacy training courses to enhance employees' awareness of the importance of protecting personal data.
ii. We will take all reasonably practicable steps to ensure that only personal data necessary for the purposes described in this policy are collected. We will only retain your personal data for as long as is necessary to achieve the purposes described in this policy, unless there is a genuine need to extend the retention period and obtain your separately authorized consent or in accordance with laws, regulations or special regulatory requirements regarding data retention periods.
iii. The Internet environment is not 100% secure, and while we are committed to protecting your personal data, we cannot guarantee or warrant its absolute security. Therefore, you should also take active steps to ensure the security of your personal data.
iv. After the unfortunate occurrence of a personal data security incident or in the event of a data breach, we will, in accordance with the requirements of laws and regulations, promptly inform you of: the basic situation of the security incident and the possible impact, the disposal measures we have taken or will take, the suggestions you can independently prevent and reduce the risk, the remedial measures for you, etc. We will promptly inform you of the incident by email, letter, telephone, push notification, etc. When it is difficult to inform personal data subjects one by one, we will take reasonable and effective ways to issue announcements. If you have any questions about our personal data protection, for example, if you find that your personal data has been leaked, please contact us immediately via the contact information in Part IX so that we can take appropriate measures. At the same time, we will also take the initiative to report the disposition of personal data security incidents in accordance with the requirements of the regulator.
v. Some search engines, social media, friend links and other products or services may contain web links operated and maintained by third parties, but we have no control over such third parties. Please note that any data you provide to a third party will be subject to the terms of that third party's privacy policy or personal data protection policy. We encourage you to understand and ask questions before providing any data to a third party. We are not responsible for the content, conduct or policies of third parties. The presence of a link to a third party on some of our products and services does not mean that we endorse the content, conduct or policies of that third party.
IV. Your rights
In accordance with the provisions of the law and the prevailing practices in other countries and regions, we protect your right to exercise the following rights with respect to your own personal data.
i. Access, review and copy your personal data
You have the right to access your personal data, except for the exceptions stipulated by laws and regulations.
You can access, review and copy your personal data through the website home page → personal page.
You can send us an email to cgtn@cgtn.com to inquire about your personal data. We will respond to your request no later than one month after verification.
ii. Deletion of your personal data
You may make a request to us for deletion of personal data in the following cases.
1. if we process personal data in violation of laws and regulations.
2. If we collect and use your personal data without your consent.
3. if we process personal data in violation of the agreement with you.
4. if the purpose of processing your personal data has been achieved, cannot be achieved or is no longer necessary to achieve the purpose of the processing (e.g., you no longer use our products or services, etc.)
5. when we terminate our website services and operations.
6. when you have withdrawn your authorized consent to our processing of your personal data.
If we decide to respond to your request for erasure, we will also simultaneously notify the entities from which we obtained your personal data to request their prompt erasure, unless otherwise required by law or regulation, or unless these entities have your independent authorization.
When you delete data from our services, we may not immediately delete the corresponding data from our systems because of applicable legal and security technical restrictions, but we will store your personal data securely and will not process it any further. In order to fully protect your personal rights, we may retain the necessary data in our backup systems while keeping such data in a state that is not retrievable or accessible by technical means.
If you need to cancel your CGTN account, please go to the CGTN website Home → Personal → Your account → Delete your account. after you cancel your account, we will stop providing you with all CGTN products and services, and protect your information through anonymization and deletion as required by laws and regulations.
If you are unable to cancel your CGTN account by the above means, you may send an email to cgtn@cgtn.com. We will respond to your request no later than one month after verification.
iii. Correction of your personal information
When you discover that the personal information, we process about you is incorrect or incomplete, you have the right to ask us to make corrections. You can correct it yourself by the following ways.
You can improve your personal data by going to the homepage of the website → Personal page.
If you are unable to correct such personal data by the above means, you may send an email to cgtn@cgtn.com. We will respond to your request no later than one month after verification.
iv. You may restrict our processing of your personal data in the following circumstances.
1. the data subject questions the accuracy of the personal data and the controller is allowed a certain period of time to verify the accuracy of the personal data
2. the processing is unlawful and the data subject objects to the deletion of the personal data and requests that the use of the personal data be restricted
3. the personal data is no longer required by the controller for the purposes of the processing, but the data subject requires the personal data for the establishment, exercise or defend of a legitimate right.
v. Right to object
You have the right to object to the processing of your personal data if it is necessary for us to pursue our legitimate interests; if it is carried out in the public interest or to perform a task based on official authority, or if there are reasons related to your particular situation. You can exercise your rights by sending an e-mail.
vi. Responding to your request above and complaints
To protect the security of your personal data, you may need to prove your identity and we will process your request after verifying your identity.
We will respond to your request in no more than one month.
In principle, we do not charge a fee for your reasonable requests, but we will charge a cost fee for repeated requests that exceed reasonable limits, depending on the circumstances. We may refuse requests that are unwarrantedly repetitive, require excessive technical means (for example, requiring the development of new systems or fundamental changes to current practices), pose a risk to the legal rights of others, or are highly impractical.
If you are dissatisfied with the way we have processed your personal data and wish to file a complaint, you may do so by contacting:
  • Your national Data Protection Authority which contacts information is located on this webpage
  • The Cyberspace Administration of China through this webpage (in Chinese)
vii. California residents have the following specific legal rights.
Under California law, including the California Consumer Privacy Act (California Civil Code 1798.100), if you are a California resident, you may contact us regarding the following rights with respect to personal data about you.
Right of Access: You have the right to request access twice a year to the personal information we have collected about you in the past 12 months.
Right to erasure: You have the right to request that we delete your personal information. For specific legal reasons, there may be exceptions to the right to erasure, and if applicable, we will list them for you upon your request.
Right to opt-in/opt-out of the sale of personal data: For individuals aged 16 or over, you have the right to opt-out of the sale of your personal data that we may hold to third parties. For individuals between the ages of 13 and 16, you have the right to opt-in to the sale of personal data we may hold about you. However, CGTN will not "sell" any of your personal data.
Exercising your rights: If you wish to exercise any of your privacy rights or have any questions about how we use your personal data, please contact us at cgtn@cgtn.com.
viii. We will not be able to respond to your request in the following circumstances.
1. related to the performance of our obligations under laws and regulations
2. directly related to national security, national defense security
3. directly related to public safety, public health, and significant public interests
4. directly related to crime investigation, prosecution, trial and execution of judgments, etc.
5. where we have sufficient evidence to show that you have subjective malice or abuse of rights
6. for the protection of your or others' life, property and other significant legitimate rights and interests but it is difficult to obtain your consent
7. responding to your request will lead to serious damage to the legitimate rights and interests of you or other individuals or organizations.
8. involving commercial secrets.
ix. California residents have the following specific legal rights:
Under California law, including the California Consumer Privacy Act (California Civil Code 1798.100), if you are a California resident, you may contact us regarding the following rights regarding your personal data:
Right of Access: You have the right to request, twice a year, access to the personal information we have collected about you within the last 12 months.
Right to erasure: You have the right to request that we delete your personal information. There may be exceptions to the right to erasure for specific legal reasons, and if applicable, we will list them for you at your request.
Right to opt-in/opt-out of the sale of personal data: For individuals aged 16 or over, you have the right to opt-out of the sale of your personal data that we may hold to third parties. For individuals between the ages of 13 and 16, you have the right to opt out of the sale of your personal data that we may hold. However, CGTN will not "sell" any of your personal data.
Exercising your rights: If you wish to exercise any of your privacy rights or if you have any questions about how we use your personal data, please contact us at cgtn@cgtn.com.
x. Change the scope of your authorized consent.
To provide you with more accurate and convenient services, we will make comprehensive judgments based on your interest words and behavioral data (comments, favorites, browsing records) and recommend content that you may be interested in. At the same time, to ensure your autonomy in receiving information, if you need to turn off the "Personalized Recommendations (For You)" function, you can turn off the "Personalized Recommendations" function by sliding the key on the right side of the "Home Page-Personal Home Page-For You Board". You can turn off the "Personalized Recommendations" feature by sliding the button on the "Website Home Page - Personal Page - For You Section".
V. How we process personal data of children
Our products, websites and services are primarily intended for adults. Children are not permitted to create their own user accounts without the consent of their guardian or parents, and if we discover that a child's personal information has been collected without prior verifiable parental consent, we will seek to delete the data as soon as possible.
For the purposes of this Privacy Policy, we consider any person under the age of 18 to be a child under the GDPR and the laws of other countries, and we consider users under the age of 14 to be a child under the Personal Information Protection Act (China Mainland); and we consider users under the age of 21 to be a child in countries such as Thailand, Singapore, and Indonesia.
VI. How your personal data is transferred globally
We have a global footprint and sometimes we need to store or process your information outside of your country of residence when using your data, including countries with different levels of legal protection for your data and where you have fewer legal rights.
Before transferring your personal data across borders, we will re-prompt you and obtain your separate consent by means of an enhanced notice or an immediate prompt (such as a pop-up window).
Although such jurisdictions may have different data protection laws, we will adopt organizational and technical measures to ensure that your personal data is adequately and equally protected. For example, we will conduct security initiatives such as personal data security impact assessments prior to cross-border data transfers and adopt technical and administrative measures to effectively meet our data security protection obligations.
VII. The use of cookies and similar technologies
i. When you visit our website, your cookies are collected and processed by us and by Google Analytics on our behalf.
Google Analytics uses statistical information collected from our website and your use of our website to analyze information such as click-through rates, the geographical distribution of users, etc. Google Big Query uses information about your use of our website to help us analyze news and videos that may be of interest to you in order to improve the quality of our content. For more details on how Google Analytics and Google Big Query use your personal data, you can visit their privacy policy and Google Big Query commitment to the GDPR. Our Sites and Services use cookies and similar technologies to help us collect other data. The Sites and Services may also include third-party cookies and similar tracking technologies that may collect other data about you through the Sites and Services and other websites and online services.
ii. A cookie is a small text file that is stored on your computer to identify and remember you. It is sent to your browser and stored on your computer's hard drive, tablet or mobile device. When you visit our website, we may collect data about you through a cookie or similar technology. For a more detailed explanation of what a cookie is and how it works, please visit the EU Cookie Guide athttps://ec.europa.eu/info/cookies_en.
iii. When you visit our website, we will send a cookie to your device and send it to Google and our servers. We will not use cookies for purposes other than those described in this Privacy Policy.
iv. You can change your web browser settings to opt out of our cookies and the browser you can use to perform this action. You can delete all existing cookies on your device by clearing your browser's browsing history, which will delete all cookies from all websites you have visited. please note that you may also lose some saved data. Since most web browsers include the ability to manage cookies, you can change your web browser settings to opt out of our cookies at any time. you can do this for depending on your browser type as follows.
v. We collect your cookie data and its purpose.
Cookie Type Purpose
Universal Analytics (Google) AMP_TOKEN
IDE
__auc
_ga
_gat_newsTracker
_gat_webTracker
_gid
Those cookies are used to collect information about your use of our website. We use them to estimate the number of visitors on our website as well as the pages they visit. We then use such information to improve our website and its content. To know more about how Google through Google Analytics process your data, you can visit their presentation on how Privacy works with their services.
Search query cookie searchList This cookie records the queries you input in the research bar. We collect and use this information to then provide you with a more tailored experience of our website.
VIII. How this policy is updated
Our personal data protection policy is subject to change. If such changes are material, we will automatically assume that your consent has been withdrawn until you agree to the terms of our Privacy Statement again. We will not reduce your rights under this Privacy Policy without your express consent. We will post any changes to this policy on this page. We will keep an older version of this policy on file for your review.
We will also provide more prominent notice of material changes.
Material changes within the meaning of this policy include, but are not limited to
1. significant changes in our functional modules, such as the purposes for which personal data is processed, the types of personal data processed, how personal data is used, etc.
2. significant changes in our ownership structure, organizational structure, etc., such as changes in ownership caused by business restructuring, bankruptcy and mergers and acquisitions, etc.
3. changes in the primary recipients of personal data sharing, transfer or public disclosure.
4. significant changes in your rights to participate in the processing of personal data and the manner in which they are exercised.
5. When there is a change in the department responsible for handling personal data security, contact information and complaint channels of us.
IX. How to contact us
For questions about this privacy statement, our website or any other issues unrelated to your exercise of privacy, you may contact us at
i. China Global Television Network
E-mail: cgtn@cgtn.com
Address: No. A1, Guanghua Road, Chaoyang District, Beijing, People's Republic of China
Postal code: 100026
ii. China Global Television Network EU Representative
Name: Data Protection Officer
Address: 11th Floor,Building 7,Chiswick Park,Lonndon W4 5YG, UK
E-mail: dataprotection@cgtn-europe.com
Please read this Personal Information Protection Policy carefully before clicking "Agree" to ensure that you know and fully understand its contents, especially the meaning of the bolded content and the corresponding legal consequences. By clicking "Agree" and confirming your submission, you are deemed to have accepted this Personal Information Protection Policy, and we will legally use and protect your personal information in accordance with relevant laws and regulations and this policy.